Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If TONIQ doesn't work for you — for any reason — we offer a full refund within 30 days of purchase. No questions asked.

How to Request a Refund

Email support@insektiq.com with your purchase email address within 30 days of your purchase date. That's it — no forms, no hoops, no justification required.

Refund Processing

• Refunds are processed through our payment provider, Paddle.
• The refund will be returned to your original payment method.
• Processing typically takes 5–10 business days depending on your bank or payment provider.
• Upon refund, your license key will be deactivated and the software will cease to function.

After 30 Days

We are unable to process refunds after the 30-day window. We encourage you to thoroughly test TONIQ during the 14-day free trial before purchasing, and to reach out within the refund period if you encounter any issues.

Contact

Questions about refunds? Contact support@insektiq.com — we typically respond within 24 hours.